Enterprise IT Support & Maintenance Packages

For an overview of our support and maintenance levels see our support packages comparison table.

Platinum Support

• 2 hour on-site response
• Support 24 hours a day, 7 days a week (including holidays)

Fast response, enterprise-grade, mission-critical support focusing on failure prevention, rapid recovery and technical services planning.

Gold Support

• 4 hour on-site response
• Support 24 hours a day, 7 days a week (including holidays)

4 hour response mission-critical support package, with proactive services to achieve and maintain high availability on strategic business systems.

Silver Support

• 4 hour on-site response
• Support 0900 - 1730 Mon to Fri (Not including holidays)

Cost-effective, complete support package for enterprise computing networks, with comprehensive hardware, software, and network product coverage.

Bronze Support

• Next Business Day on-site response
• Support 0900 - 1730 Mon to Fri (Not including holidays)

Cost-effective support with next business day response and prompt telephone access to experienced support engineers.

For more information phone now on 08450 211 211 or use our contact form...