Bronze Support

Our cost-effective bronze support package offers comprehensive, enterprise-grade, office-hours support with next business day response and prompt telephone access to experienced support engineers.

• Fast, 09:00 to 17:30 weekday response from our trained and experienced team
• Next business day hardware response for urgent problems (not including Public and Bank Holidays)
• System check every 12 months
• Multi-vendor software support problem management
• Systems monitoring with predictive failure reporting
• Staff skills transfer, education and training

Bronze support options include:

• Same day or overnight parts delivery
• 24/7 telephone coverage and customer defined priorities
• Scheduled onsite hardware support

Our support packages offer significant savings over manufacturer support offerings, with better service levels and one point of contact for all your multi-vendor support requirements.

• Supported hardware includes: Sun Microsystems, Cisco Networks, IBM RS6000, DEC Alpha, StorageTek, Fujitsu-Siemens, Hitachi Data Systems (HDS), HP, SGI
• Supported OS's and software include: Microsoft, Sun Solaris, HP-UX, Linux, Oracle, Veritas, Symantec, Citrix

For more information phone now on 08450 211 211 or use our contact form...