Silver Support

Our silver support package is designed to provide comprehensive, enterprise-grade, office-hours support for enterprise hardware, software and networks.

• Fast, 09:00 to 17:30 weekday response from our trained and experienced team
• 4 hour, weekday onsite hardware response for urgent problems (not including Public and Bank Holidays)
• Support review every 12 months
• System check every 12 months
• Multi-vendor software support problem management
• Systems monitoring with predictive failure reporting
• Staff skills transfer, education and training

Silver support options include:

• 2-hour on-site response for urgent hardware problems

Our support packages offer significant savings over manufacturer support offerings, with better service levels and one point of contact for all your multi-vendor support requirements.

• Supported hardware includes: Sun Microsystems, Cisco Networks, IBM RS6000, DEC Alpha, StorageTek, Fujitsu-Siemens, Hitachi Data Systems (HDS), HP, SGI
• Supported OS's and software include: Microsoft, Sun Solaris, HP-UX, Linux, Oracle, Veritas, Symantec, Citrix

For more information phone now on 08450 211 211 or use our contact form...